About the role
The Role:
The College is seeking a Student
Adviser to provide welfare support to students, based at our Hackney campus. We are looking for an enthusiastic team
player, who cares about making a difference, to join our friendly and
experienced Bursary & Welfare team.
New City College is the largest college group in East London, and our
Hackney Campus is a vibrant, diverse and welcoming place where staff play a
vital role in maintaining a safe and inclusive learning environment. The campus
is extremely well connected, making it easy to reach for both staff and
students. It is located on Falkirk Street, London N1 6HQ, just a short walk
from Hoxton Overground Station and within easy reach of Old Street and
Shoreditch. The area is served by several local bus routes, offering convenient
travel options across East and Central London. The campus also benefits from
secure bike storage and good pedestrian access, providing flexible commuting
choices for staff.
Key Responsibilities:
- Provide advice, information,
and guidance to students on a range of welfare-related matters, including
housing, homelessness, financial hardship, immigration, and benefits.
- Support students in
accessing appropriate internal and external welfare and financial
assistance.
- Signpost students to
external support services, including charities, food banks, local
authorities, and other community organisations.
- Contribute to the administration
and delivery of bursary processes across the Group when required.
- Work collaboratively within
the Bursary & Welfare Team to ensure students receive timely,
effective, and appropriate support.
Who You Are:
The
successful applicant will have experience of 1-1 advisory work and hold
relevant qualifications. They will offer
a professional service, keeping up to date with welfare-related local and
national developments. It is essential to
have experience of working in a diverse customer-centred environment, both face
to face and over the telephone. Being
able to work effectively under pressure is key.
Benefits
Central London Allowance £1,248.
Job tags
- Student Support Learning And Progress
- Education
- PART TIME
- Part Time
Vacancy source
Listed from DfE Teaching Vacancies — OGL v3.0 · Last checked 21 Sept 2026.
Official public source · Department for Education.
Contains public sector information licensed under the Open Government Licence v3.0.
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Source terms · Open Government Licence v3.0
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Vacancy reference: student-adviser-welfare-0-53-fte